{"id":"UBUNTU-CVE-2020-1769","details":"In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.","modified":"2025-10-24T04:48:15Z","published":"2020-03-27T13:15:00Z","upstream":["CVE-2020-1769"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2020-1769"},{"type":"REPORT","url":"https://otrs.com/release-notes/otrs-security-advisory-2020-06/"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2020-1769"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:16.04:LTS","purl":"pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"],"ecosystem_specific":{"binaries":[{"binary_version":"5.0.7-1","binary_name":"otrs"},{"binary_version":"5.0.7-1","binary_name":"otrs2"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1769.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:18.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"],"ecosystem_specific":{"binaries":[{"binary_version":"6.0.5-1","binary_name":"otrs"},{"binary_version":"6.0.5-1","binary_name":"otrs2"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1769.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:20.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.26-1?arch=source&distro=focal"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.20-1","6.0.23-2","6.0.24-1","6.0.25-1","6.0.25-2","6.0.25-3","6.0.26-1"],"ecosystem_specific":{"binaries":[{"binary_version":"6.0.26-1","binary_name":"otrs"},{"binary_version":"6.0.26-1","binary_name":"otrs2"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1769.json"}}],"schema_version":"1.7.3","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N"},{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N"},{"type":"Ubuntu","score":"low"}]}