{"id":"UBUNTU-CVE-2018-17883","details":"An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.","modified":"2025-10-24T04:47:14Z","published":"2023-04-16T00:15:00Z","upstream":["CVE-2018-17883"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2018-17883"},{"type":"REPORT","url":"https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/"},{"type":"REPORT","url":"https://github.com/OTRS/otrs/commit/40bbcc261a77c2f4c0383658cd99c07d577179ce"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2018-17883"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:18.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"6.0.5-1"},{"binary_name":"otrs2","binary_version":"6.0.5-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2018/UBUNTU-CVE-2018-17883.json"}}],"schema_version":"1.7.3","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"},{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"},{"type":"Ubuntu","score":"medium"}]}