{"id":"UBUNTU-CVE-2012-4600","details":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.","modified":"2025-07-16T08:10:37.155405Z","published":"2012-08-31T14:55:00Z","withdrawn":"2025-07-18T16:42:47Z","upstream":["CVE-2012-4600"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2012-4600"},{"type":"REPORT","url":"http://www.kb.cert.org/vuls/id/511404"},{"type":"REPORT","url":"http://znuny.com/en/#!/advisory/ZSA-2012-02"},{"type":"REPORT","url":"http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2012-4600"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:14.04:LTS","purl":"pkg:deb/ubuntu/otrs2@3.3.2-1?arch=source&distro=trusty"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"3.3.2-1"}]}],"versions":["3.2.9-2","3.2.11-1","3.2.12-1","3.3.1-1"],"ecosystem_specific":{"availability":"No subscription required","binaries":[{"binary_name":"otrs","binary_version":"3.3.2-1"},{"binary_name":"otrs2","binary_version":"3.3.2-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2012/UBUNTU-CVE-2012-4600.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:16.04:LTS","purl":"pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"5.0.7-1"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1"],"ecosystem_specific":{"availability":"No subscription required","binaries":[{"binary_name":"otrs","binary_version":"5.0.7-1"},{"binary_name":"otrs2","binary_version":"5.0.7-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2012/UBUNTU-CVE-2012-4600.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:18.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"6.0.5-1"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1"],"ecosystem_specific":{"availability":"No subscription required","binaries":[{"binary_name":"otrs","binary_version":"6.0.5-1"},{"binary_name":"otrs2","binary_version":"6.0.5-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2012/UBUNTU-CVE-2012-4600.json"}}],"schema_version":"1.7.3","severity":[{"type":"Ubuntu","score":"medium"}]}