{"id":"MGASA-2014-0094","summary":"Updated otrs packages fix security vulnerabilities and a missing dependency","details":"Updated otrs package fixes security vulnerabilities:\n\nIn OTRS before 3.2.14, an attacker that managed to take over the session of a\nlogged in customer could create tickets and/or send follow-ups to existing\ntickets due to missing challenge token checks (CVE-2014-1694).\n\nIn OTRS before 3.2.14, an attacker with a valid customer or agent login could\ninject SQL in the ticket search URL (CVE-2014-1471).\n\nThe update also adds a missing dependency which prevented database creation\nduring web based installation.\n","modified":"2026-04-16T06:23:42.949920786Z","published":"2014-02-25T21:22:39Z","upstream":["CVE-2014-1471","CVE-2014-1694"],"references":[{"type":"ADVISORY","url":"https://advisories.mageia.org/MGASA-2014-0094.html"},{"type":"ADVISORY","url":"http://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface/"},{"type":"ADVISORY","url":"http://www.otrs.com/security-advisory-2014-02-sql-injection-issue/"},{"type":"WEB","url":"http://www.otrs.com/release_notes_otrs_help_desk_3_2_14/"},{"type":"REPORT","url":"https://bugs.mageia.org/show_bug.cgi?id=10669"},{"type":"REPORT","url":"https://bugs.mageia.org/show_bug.cgi?id=12473"}],"affected":[{"package":{"name":"otrs","ecosystem":"Mageia:3","purl":"pkg:rpm/mageia/otrs?arch=source&distro=mageia-3"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"3.2.14-1.mga3"}]}],"ecosystem_specific":{"section":"core"},"database_specific":{"source":"https://advisories.mageia.org/MGASA-2014-0094.json"}},{"package":{"name":"otrs","ecosystem":"Mageia:4","purl":"pkg:rpm/mageia/otrs?arch=source&distro=mageia-4"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"3.2.14-1.mga4"}]}],"ecosystem_specific":{"section":"core"},"database_specific":{"source":"https://advisories.mageia.org/MGASA-2014-0094.json"}}],"schema_version":"1.7.5","credits":[{"name":"Mageia","contact":["https://wiki.mageia.org/en/Packages_Security_Team"],"type":"COORDINATOR"}]}