{"id":"CVE-2020-1768","details":"The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.","modified":"2026-03-14T10:19:35.463432Z","published":"2020-02-07T16:15:11.113Z","references":[{"type":"ADVISORY","url":"https://otrs.com/release-notes/otrs-security-advisory-2020-04/"}],"affected":[{"database_specific":{"unresolved_ranges":[{"events":[{"introduced":"7.0.0"},{"last_affected":"7.0.14"}]}],"source":"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-1768.json"}}],"schema_version":"1.7.5","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L"}]}