{"id":"CVE-2020-14213","details":"In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).","modified":"2026-07-09T00:21:15.584913Z","published":"2020-06-16T23:15:11.173Z","references":[{"type":"ADVISORY","url":"https://zammad.com/news/security-advisory-zaa-2020-13"},{"type":"FIX","url":"https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4"}],"affected":[{"ranges":[{"type":"GIT","repo":"https://github.com/zammad/zammad","events":[{"introduced":"0"},{"fixed":"ad68acc3ac6bc699b466a5fd9723ff72281d2f31"},{"fixed":"6e56aee25439b7a3211a6704a9d60453ad623ae4"}],"database_specific":{"cpe":"cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*","extracted_events":[{"introduced":"0"},{"fixed":"3.3.1"}],"source":["CPE_RANGE","REFERENCES"]}}],"versions":["3.3.0","1.6.0"],"database_specific":{"source":"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-14213.json"}}],"schema_version":"1.7.5","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N"}]}