{"id":"CVE-2018-19141","details":"Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.","modified":"2026-03-14T01:38:59.870987Z","published":"2018-11-11T05:29:00.290Z","references":[{"type":"ADVISORY","url":"https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html"},{"type":"FIX","url":"https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"}],"affected":[{"database_specific":{"unresolved_ranges":[{"events":[{"introduced":"4.0.0"},{"fixed":"4.0.33"}]},{"events":[{"introduced":"5.0.0"},{"fixed":"5.0.31"}]},{"events":[{"introduced":"0"},{"last_affected":"8.0"}]}],"source":"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2018-19141.json"}}],"schema_version":"1.7.5","severity":[{"type":"CVSS_V3","score":"CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N"}]}