{"id":"CVE-2018-11563","details":"An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.","modified":"2026-03-14T09:26:01.929690Z","published":"2019-07-08T13:15:10.290Z","references":[{"type":"ADVISORY","url":"https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"},{"type":"ADVISORY","url":"https://lists.otrs.org/pipermail/announce/2018/000720.html"},{"type":"ADVISORY","url":"https://www.otrs.com/category/release-and-security-notes-en/"},{"type":"FIX","url":"https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"}],"affected":[{"database_specific":{"unresolved_ranges":[{"events":[{"introduced":"6.0.0"},{"last_affected":"6.0.7"}]},{"events":[{"introduced":"0"},{"last_affected":"8.0"}]}],"source":"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2018-11563.json"}}],"schema_version":"1.7.5","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N"}]}