{"id":"CVE-2010-4768","details":"Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.","modified":"2026-04-10T03:41:33.021003Z","published":"2011-03-18T16:55:01Z","references":[{"type":"EVIDENCE","url":"http://bugs.otrs.org/show_bug.cgi?id=3499"},{"type":"WEB","url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"}],"schema_version":"1.7.5"}