{"id":"CVE-2010-4767","details":"Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.","modified":"2026-04-10T03:41:33.970399Z","published":"2011-03-18T16:55:01Z","references":[{"type":"WEB","url":"http://bugs.otrs.org/show_bug.cgi?id=3426"},{"type":"WEB","url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"}],"schema_version":"1.7.5"}