{"id":"CVE-2009-5055","details":"Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.","modified":"2026-04-10T03:41:04.535835Z","published":"2011-03-18T16:55:01Z","references":[{"type":"EVIDENCE","url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"},{"type":"FIX","url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"},{"type":"WEB","url":"http://bugs.otrs.org/show_bug.cgi?id=4105"}],"schema_version":"1.7.5"}