{"id":"CLEANSTART-2024-JW17840","summary":"improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound","details":"Security vulnerability affects the otrs package. An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound.","modified":"2026-10-31T16:01:31.804035251Z","published":"2026-10-31T14:35:59.786618Z","upstream":["CVE-2020-1765"],"database_specific":{},"references":[{"type":"ADVISORY","url":"https://github.com/cleanstart-dev/cleanstart-security-advisories/tree/main/advisories/2024/CLEANSTART-2024-JW17840.json"},{"type":"WEB","url":"https://osv.dev/vulnerability/CVE-2020-1765"},{"type":"WEB","url":"https://nvd.nist.gov/vuln/detail/CVE-2020-1765"}],"affected":[{"package":{"name":"otrs","ecosystem":"CleanStart","purl":"pkg:apk/cleanstart/otrs?arch=noarch"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"6.0.33-r0"}]}],"database_specific":{"source":"https://github.com/cleanstart-dev/cleanstart-security-advisories/blob/main/advisories/2024/CLEANSTART-2024-JW17840.json"}}],"schema_version":"1.9.2","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N"}]}